ioby Support Center

When will I receive my match funding?

Updated

Donations to your ioby campaign page will be doubled instantly as people donate to your page, and so you'll see the match funds included on your ioby page. 

When you decide to close your campaign, you’ll receive the total you raised plus match funding as one lump sum. This will be the total that you already see on your ioby page.  

ioby’s super-low fees will be subtracted from that total. After you've signed your project agreement, please allow 7 business days to receive your funds. If you haven't signed your project agreement, we cannot send you your funding.

Please email [email protected] with further questions. 

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