ioby Support Center

I’ve finished fundraising, and I am being fiscally sponsored by ioby. How do I close out my campaign and access the funds raised?

Updated Jul 09, 2020

1. Notify your Leader Success Strategist

Once you’ve reached your crowdfunding goal or are ready to stop crowdfunding and receive payment, please email your Leader Success Strategist to close out your campaign. You can contact them at success@ioby.org or by calling (917) 464-4515 ext. 7.

2. Confirm your budget

Because of ioby’s flexible finish policy, some teams may raise more, or less, than they originally expected. We’ll ask you to confirm and update your project budget based on the total amount of funds that you actually raise (after subtracting fees). For instance, if you raise more than what you originally expected, be ready to tell us how you plan to spend the additional money on your project.

At this point, your campaign will no longer accept donations but will remain live at ioby.org for you to post updates and share progress with your donors.

3. Sign an electronic agreement

After you have confirmed your budget, ioby will send you your project contract. This contract will be delivered and signed electronically by you and ioby.

When you sign your contract, you will also choose how to receive your funds--by e-payment or check.

4. Celebrate with a big thank you

You've probably thanked your donors along the way as they've made their gifts to your ioby campaign, but reaching your goal is a big milestone. We recommend celebrating and thanking your donors at this stage, and set yourself up for future success as well. There are several ways to do this, and your Leader Success Strategist can help you leverage your campaign page’s “Updates” feature to celebrate your success.

5. Receive your funds and implement your project

We’ll review your contract and send your funds by check or by secure e-payment. You can expect to receive it within 5-15 business days. This is a little longer than our normal wait time so we will do everything we can to get it to you sooner.


Please note that if you raise more than $50,000, your disbursement timeline may be impacted. Speak to your Leader Success Strategist about receiving payments larger than $50,000 by emailing success@ioby.org.

6. Submit receipts

Send ioby copies of receipts for all the purchases made for your project. If you're making purchases in advance, be sure to save those receipts too. You can submit receipts to the unique link provided on your signed agreement.

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