ioby

Managing your Campaign

How to create donation levels

Why should I use donation levels? The best types of asks are specific. Rather than have people guess at what to give, we recommend adding donation levels. Each team should consider their donor network’s givi...

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How to use match dollars to leverage more donations

What are match dollars? Have you ever heard someone say “If you donate $10, I’ll match it and donate another $10.” Or “ . . . I’ll match it and donate $20”? For ioby campaigns, match dollars are additional d...

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5 big-budget best practices

We consider any project more than $10,000 to be a big-budget project. Big-budget projects require a robust strategy, so take a look at the tried and true practices that have helped ioby Leaders raise thousands ...

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How do I post an update to my campaign page?

First, make sure you're logged in Head to your live campaign page Select "updates" from your toolbar Give your update post a title and fill out a short description Ad...

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How do I share updates and photos with my donors?

Let's say you have photos from a recent event, your work has been featured in a local paper or you have a major update that you can't keep to yourself! These are all great opportunities to engage your donors, a...

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How to edit an existing project update.

Find your project update Select EDIT 1. Hover your mouse along the upper right corner of the update that you'd like to edit. This will mak...

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Where will my donors come from?

You already know your best and biggest donors! Any professional fundraiser will tell you: Donors know you or your team, they know your project, or they know your community. Your donors will come from your netwo...

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What type of information will I receive about my donors?

We take our privacy policy seriously, which protects your contact information and contact information of every donor who contributes to your project. At any point during, and after, your fundraising campaign ...

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Do I need to submit a copy of my organization's or fiscal sponsor's nonprofit letter of determination?

Yes. If you are fundraising with a 501(c)(3) nonprofit organization or are receiving fiscal sponsorship under a 501(c)(3) nonprofit organization, we will ask for a copy of the organization's 501(c)(3) lett...

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Add, remove, or change display order of public photos on your campaign page

First, make sure you're logged in Head to your live campaign page and select "edit" on your toolbar If you have less than 5 uploaded photos, select "browse" to upload a new image...

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