ioby

How do I use Square to collect donations during a fundraising event?

It certainly helps things along that you already have the Square reader in hand (it can take the company up to two weeks to mail it your way). Your account needs to be registered so that donations feed directly to ioby. That entails our COO sending you a registration email and having you set up an account using that email link. You'll also need to download the app to all devices you plan to use. Donations to your campaign will not reflect immediately on the site. Processing Square donations can take several days and may not appear on your campaign page for 2 or 3 business days. Also, the names of those who donate using Square will not appear under the donors tab on the site.

We would also ask that you collect the donors information on the sheet attached, take a photo of the information post-event, and send it to us so that we can verify each Square donation. Square will send donors a pretty unhelpful receipt (no tax language). We'll need donors' emails filled in on the attached form if they would like to receive a receipt. Square isn't entirely easy to integrate with but this process is one we're working to streamline!

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